Privacy Policy

Last updated: 3 October 2026

This policy explains how the Maan learning platform handles user data, including accounts, courses and conversations with Abdulkhaleq.

1. Platform and contact

For privacy enquiries, use the Contact Us page or call +973 17750597.

2. Data handled by the platform

Data associated with platform use includes account information you provide, course participation and learning progress, contact-form messages, and your questions and the learning assistant’s answers.

3. Purposes

Data is used to operate accounts, provide lessons, track learning, answer enquiries and run the learning assistant.

4. Conversations with Abdulkhaleq

Voice conversation is optional. When you start a call and allow microphone access, audio is sent to HeyGen LiveAvatar to transcribe your question and operate the avatar. The question’s text is sent to the Maan assistant in Odoo to prepare an answer. The answer is then sent to HeyGen for the avatar to speak. Microphone use stops when the call ends.

Avoid sharing passwords, identity numbers, health information or other sensitive personal information in the chat. Read HeyGen’s Privacy Policy for the provider’s practices.

5. Service providers

The platform runs on Odoo, and the avatar uses HeyGen LiveAvatar. Information needed for these services is handled by their providers. You can read Odoo’s Privacy Policy and the HeyGen policy linked above.

6. Privacy enquiries and requests

Contact us to ask about data associated with your account, its retention periods, or to request access, correction or deletion. Students, guardians and schools can use the same contact channel for enquiries about student data.

7. Policy updates

Updates to this policy are published on this page, with the latest update date shown above.